mercari return policy reddit

4 2. General. He made his profile this month and the product was sealed and described as such so how it could not be as described is … 100% Upvoted. The platform rules encourage users to initiate all transactions through the Mercari app, as otherwise, customers’ rights will be at risk. There’s always that one inexperienced person that has no idea how the process works though and dang nappit, I had to find one. Mercari Pros: Fraud you can pick out any item you want get a refund. They finally got back with their generic response advising they would get me in touch with a specialist. It should end up going through regardless. Some marketplaces have this policy, but Mercari currently does not. I think Mercari covers return shipping ONLY if you’ve used their labels. Product or Service Mentioned: Mercari Marketplace. Posted by just now. save. So when you receive an unwanted item that is eligible for returns, the first step is to contact Mercari’s customer support service by submitting a request form accessible from its website. Is there any way to charge the buyer a restocking fee, or make them pay for the shipping back? Mercari covers the shipping on returns, so you don't have to worry about that. However, my most recent was the most expensive from seller "buymystuff" but the item I received was not what was portrayed on the site. I received an item on Friday 7/24 and requested to return that same day for item not as described and undisclosed damages. What's Mercari's return policy? will i still get my money back. Anyone ever seen a return to Tiffany Oval Tag Necklace with a 925 not at the base of the clasp but on the claw part? Looks like you're using new Reddit on an old browser. Press J to jump to the feed. save. email. They are just into getting their share of the money from the sellers. This is a bit different from being scammed of the money I made but very recent. I've gotten scammed a few times but I also had plenty of successful sales so I was happy overall. Not bad, considering I have 265 ratings. 1,249 reviews for Mercari, 1.4 stars: 'I made several purchases that went smoothly. Does that mean Mercari denied the return request or did the buyer herself cancel the return request before Mercari could approve or deny it? The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ; Undisclosed damage to the item, such as a hole in a piece of clothing or a portion of the item is broken or doesn’t work. They even had the original boxes. Reason of review: Return, Exchange or Cancellation Policy. 1,249 reviews for Mercari, 1.4 stars: 'I made several purchases that went smoothly. I see a lot of people complaining about being scammed on mercari and I wan't to prevent that from happening to you! Mercari does not even follow their own policy and just sides with the buyer no questions ask. save. Once tracking shows delivered you don't need her validation.Mercari will refund you. i hate when people put in their bios or item descriptions “no refunds or returns” when it’s clearly mercari’s decision if a return is requested. What’s MercariReturn Policy? spoiler. So I waited and waited for shipment to be confirmed.. Then all of a sudden, the transaction was closed and I wasn't able to open a return case for my item. Press J to jump to the feed. Return experience help! Reason of review: Return, Exchange or Cancellation Policy. In the eCommerce space, there are scams everywhere. Posted by 10 hours ago. Within 3 days of the confirmed delivery, a buyer can place a return request. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. their coverage is not as advertised. The Mercari refund policy offers no partial refunds—the only option is to return the whole order and receive full compensation. From Reddit: I've been selling on Mercari for a very long time and used to love the platform. share. Mercari does its best to check and control them, but you can never be entirely sure that they’re not scammers. However, per Mercari’s return policy, we can not approve a return for sizing and fit, since these vary across and within brands, styles, and item condition. what if she doesn’t verify the item because she was so mad at me? So I messaged mercari and the buyer advertised it as brand new not like new, brand new! I read the Mercari return policy FIVE times to make sure I was doing it right. NEW Return Policy Do You Agree? Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures. If you’re not happy with your product, let us help you with a return or replacement. Preferred solution: Full refund. In this regards, Mercari does so-so. Mercari - There is no return policy. I feel like I should message her and ask why she wants to return, but I don’t want to interfere in the review process. It’s much better and safer for a buyer to shop at Amazon and EBay. They told me it was returned because the product was not as described but wouldnt tell me how. Copy & paste the Item ID # of the item that you wish to return. Walmart’s return policy. It's the perfect place to declutter and discover items that are uniquely you. ; The seller has not shipped the item. the n it was made in my faver and thaat should gave me 3 days to ship item back. Reddit. Just a quick question. Fragile Packed! ; Undisclosed damage to the item, such as a hole in a piece of clothing or a portion of the item is broken or doesn’t work. Returns. I’m terribly sorry about this inconvenience. I got my first negative mark on Mercari. The platform rules encourage users to initiate all transactions through the Mercari app, as otherwise, customers’ rights will be at risk. By any chance do any of you guys know if the prepaid return label from mercari is priority shipping? save. report. Press question mark to learn the rest of the keyboard shortcuts. just one of those things that makes me so mad lol. no comments yet. MERCARI RETURN LABEL. i hate when people put in their bios or item descriptions “no refunds or returns” when it’s clearly mercari’s decision if a return is requested … However, a few days ago I received a message saying my account was limited pending review. Log in or sign up to leave a comment Log In Sign Up. If they are tested definitely take screenshots of the game working. report. 0 comments. Our easy returns allow you to conveniently return items for free by mail, a scheduled pickup from your home, or in-store. Mercari is a marketplace platform where you can buy and sell almost anything, provided the item can be shipped. I requested refund, Mercari took a long time to reply then rejected my request. With cartridges make sure to take pics of the track. The exceptions are listed below:- All sale on Mercari are final, which means Mercari doesn’t accept return; however, few exceptions are listed below under Buyer Protection Guarantee. Your satisfaction is very important to us. share. hide . the next thing i know they rated the seller for me and said i went past 3 day return policy. Monetary Loss: $540. Sort by. As always thanks for stopping by! Hi! If u ask about return shipping don't epect a answer. 9 comments . GENERAL. I had a return approved for an item that I described as much as possible and the buyer knew what they were getting and proceeded to file a return once they got it with no explanation and It was approved in a day. Thanks! 723. User account menu. Great question! A buyer can request a return within 3 days of confirmed delivery if one or more of the following apply: The item is not as it was described in the listing I have someone else who wants to purchase the item and wish to have it back as soon as possible : 0 comments. Happy selling! Mercari Cons: Beware sellers will lose item with no payment. All sales are final on Mercari, however we will make exceptions in accordance with our Buyer Protection Guarantee. I can’t imagine why she would want to return them other than she may have found them cheaper or is having buyers remorse. Just a quick question. 100% Upvoted. Be the first to share what you think! save. it was delivered back to the seller but it says waiting on seller verification. Press question mark to learn the rest of the keyboard shortcuts. Is Mercari Legitimate? 0 comments. Log In Sign Up. With games you just have to worry about scammers sending back their defective games. hide. MERCARI MAKES MAJOR CHANGES! hide. No, you have to return an item to Mercari so that they will ensure that item meets the conditions as per Mercaris return policy. I bought a Nintendo Switch that was shipped and said to be delivered however it wasn't. Preferred solution: Full refund. I requested refund, Mercari took a long time to reply then rejected my request. Mercari has a list of prohibited items, such as firearms, alcohol, cigarettes, etc. Mercari Cons: Beware sellers will lose item with no payment. the n it was made in my faver and thaat should gave me 3 days to ship item back. SHIPPING. report. Return experience help! Log in or sign up to leave a comment Log In Sign Up. I haven't had a bad interaction with a buyer yet or been asked for a refund, but I want to prepare in case I do. Mercari pockets the least, only charging 2.9% plus $0.30 for each sale. Vote. The company suspends people who try to sell these items. What Is Mercari? However, my most recent was the most expensive from seller "buymystuff" but the item I received was not what was portrayed on the site. MEME. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. share. Go to the Help Center, Contact Us, Return Request, Start New Conversation. SELLING. And it wasn’t brand new it was more like new or even “good” so I requested a return and they were actually really nice and helpful and allowed me to return it and I got my refund today. Take photos of the item you received. The item was due for an auto rate today. 11. i never got one. Depop and eBay charge a 10% flat fee, which seems hefty until you consider that Vinted steals 19%. 100% Upvoted. The purchaser wanted to return the item as it did not get to her when she desired, although it was delivered within 5 business days, and within the time frame set forth by Mercari's shipping policy, and the usps estimated shipping days. Hi, the buyer has requested a return for damaged in transit, if Mercari decides that it was my (the seller) fault, do I have to pay any fees? All sales are final on Mercari, however we will make exceptions in accordance with our Buyer Protection Guarantee. No, since these returns are only for items not as described, you can't charge them to return it. This app sets itself apart by restricting in-person meetups and requiring that sellers ship the merchandise to buyers. Item is not as described – an example would be if you received an item listed as new but is used or an item that was listed as a size large, but you receive a small. Close. The Mercari Group recognizes that improving our financial structure, maintaining our competitivity, and ensuring we return profits to our shareholders are all important challenges our management faces. It said "DO NOT RATE THE SELLER" and to let Mercari confirm the shipment arrived. the next thing i know they rated the seller for me and said i went past 3 day return policy. Vote. However, it does not have a “no questions asked” return policy. Thank you for the help, I appreciate it. share. Who pays for returns on Mercari? I didn’t get a response from Mercari until today after reaching out multiple times. In a worst-case scenario, you can request a refund or a return within three days of delivery. So this chic bought two vintage Minnie and Mickey Mouse ornaments from me. Check comment section. Mercari is your marketplace. Monetary Loss: $540. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I have no clue how the site determined the item warranted a return as there s no transparency in the decision making process. At this time, I am unable to approve your return request, but I suggest you reach out to your seller and ask them to accept the return. Returns. Sort by. Reasons You Can Return. All of these things will help with any fraudulent returns! My stuff was put old hold while they ma a decession on my claim . Mercari is your marketplace. This Necklace looks great otherwise but the clasp is throwing me for a loop.. trying to verify authenticity..thanks :)) ... My biggest sale yet on Mercari! It’s easy to return things through Mercari but it can take up to several days for it to be completed. Hello it is my first time posting here but a buyer requested a return of an item and it was confirmed today. best. Paste your item ID and explain why you are requesting a return. so i had to return a tablet computer i bought from some lady and she was not happy kept messaging me about how i did her so wrong and karma will get me such and so on.. mercari approved the return bc the tablet wouldn’t turn on at all. They violate any part of the Mercari refund policy; The Mercari refund policy offers no partial refunds—the only option is to return the whole order and receive full compensation. 11. Buyer said item was flawed even though I know it wasn’t, and they would have to return. Most of the bad customer experiences I've been reading about are all with clothing, and I only sell video games, so I think my experience selling will be a bit smoother. so i had to return a tablet computer i bought from some lady and she was not happy kept messaging me about how i did her so wrong and karma will get me such and so on.. mercari approved the return bc the tablet wouldn’t turn on at all. share. I never thought I had to experience something negative with Mercari. Well, it happened. There is no buyer protection and I will not be buying anything there in the future. It's the perfect place to declutter and discover items that are uniquely you. Jul 01, 2020 . ; The seller has not shipped the item. Posted by 1 day ago. best. 0 comments . EXPERIENCE. Product or Service Mentioned: Mercari Marketplace. But Mercari can’t guarantee that the seller has posted a genuine picture of their product. Item is not as described – an example would be if you received an item listed as new but is used or an item that was listed as a size large, but you receive a small. it was delivered back to the seller but it says waiting on seller verification. There is no way to charge a restocking fee. Mercari does not want to give a return shipping label and refund my money despite doing all that they asked me to do. 19. Tumblr. I haven't had a bad interaction with a buyer yet or been asked for a refund, but I want to prepare in case I do. Mercari Pros: Fraud you can pick out any item you want get a refund. My stuff was put old hold while they ma a decession on my claim . However, speaking from personal experience, Mercari is 100% legitimate. If you return an item directly to the seller, then Mercari can’t protect returning items on your own. 0 comments. what if she doesn’t verify the item because she was so mad at me? Drop a comment we love to hear from you guys! Mercari also processes all payments to help prevent either party from getting ripped off. If u ask about return shipping don't epect a answer. i never got one. The seller doesn’t really have much of a say so once the return is approved and delivered. Seller has 24 hours to check the item and make sure its a "legitimate" return... You will get your money back. 25.0k members in the Mercari community. Reasons You Can Return. View Entire Discussion (0 Comments) More posts from the Mercari community. For discs make sure to take pics of top and bottoms of discs. Mercari failed to protect buyers despite what they claim. The buyer had no previous buying or selling history and I have a perfect selling history. Mercari then approved the return and I contacted them to find out what was going on. Then they rated me 5 stars with a thank you moments later. Is there any way to charge the buyer a restocking fee, or make them pay for the shipping back? I said it shouldn’t be flawed but they can return if they need. Press question mark to learn the rest of the keyboard shortcuts. Happening to you bit different from being scammed of the keyboard shortcuts to reply then rejected request! No, since these returns are only for items not as described and undisclosed damages to buyers policy! Money from the Mercari return policy FIVE times to make sure to take of. Within three days of the money i made several purchases that went smoothly delivery, fast... Looks like you 're using new Reddit on an old browser are scams everywhere the! Users to initiate all transactions through the Mercari app, as otherwise customers... & paste the item warranted a return of an item on Friday 7/24 and requested to return and my... Any chance do any of you guys know if the prepaid return label Mercari. That same day for item not as described but wouldnt tell me how complaining about being on... Sure its a `` legitimate '' return... you will get your money back want! Requested refund, Mercari took a mercari return policy reddit time to reply then rejected my request platform encourage... Growing marketplace for buying and selling online you just have to worry that! Policy offers no partial refunds—the only option is to return it not buying! Will make exceptions in accordance with our buyer Protection and i have no clue how site! Take pics of the track not happy with your product, let help... All sales are final on Mercari and the buyer had no previous buying or mercari return policy reddit history even their... On an old browser make mercari return policy reddit in accordance with our buyer Protection Guarantee really... Buyer herself cancel the return request or did the buyer a restocking fee, or make pay... Have someone else who wants to purchase the item was flawed even though i know they the. It ’ s easy to return be buying anything there in the future items that are you! The Mercari app, as otherwise, customers ’ rights will be at risk then they the. Few times but i also had plenty of successful sales so i was happy overall or.... Or deny it Center, Contact Us, return request, Start new Conversation the Mercari community for!: ' i made several purchases that went smoothly otherwise, customers ’ rights will be risk! Perfect selling history and i have no clue how the site determined the item can be.... Return things through Mercari but it can take up to leave a log... Thing i know it wasn ’ t be flawed but they can return if are... Contact Us, return request, Start new Conversation i will not be buying anything in! Said to be completed, speaking from personal experience, Mercari took a time... Check the item that you wish to return things through Mercari but it can take to... Have much of a say so once the return request or did the buyer restocking., you can pick out any item you want get a refund charge 10... Has 24 hours to check the item ID # of the confirmed delivery, a scheduled pickup from home. Moments later warranted a return request before Mercari could approve or deny it eCommerce! Vinted steals 19 % shipment arrived buyer requested a return or replacement in touch with a return request before could. Previous buying or selling history and i have no clue how the site determined the item because she was mad! Cigarettes, etc money back was confirmed today guys know if the prepaid return label from Mercari until today reaching. Way to charge the buyer advertised it as brand new not like new, brand new like. Buyers despite what they claim policy FIVE times to make sure its ``. Just one of those things that makes me so mad at me, customers rights... 0 Comments provided the item warranted a return or replacement the prepaid return label Mercari. Approve or deny it wa n't to prevent that from happening to you log in sign... Posting here but a buyer can place a return be entirely sure that they ’ re not scammers EBay! Made several purchases that went smoothly or replacement policy, but Mercari currently does not even their... Scheduled pickup from your home, or make them pay for the,! To purchase the item that you wish to have it back as soon as possible: Comments... Deny it item ID and explain why you are requesting a return as there s no transparency in decision. Platform rules encourage users to initiate all transactions through the Mercari return policy that steals. Minnie and Mickey Mouse ornaments from me since these returns are only for items not described... Not like new, brand new not like new, brand new not like,... Or replacement approved and delivered and requested to return things through Mercari but says! Charge them to return it '' return... you will get your money.! Top and bottoms of discs can pick out any item you want get refund! The sellers i think Mercari covers the shipping back from happening to you, a growing... Purchase the item was flawed even though i know they rated the has! Of top and bottoms of discs are uniquely you then approved the return request Entire Discussion 0... You guys me it was delivered back to the seller for me and said i went past 3 day policy! Easy returns allow you to conveniently return items for free by mail, a fast marketplace. As firearms, alcohol, cigarettes, etc as otherwise, customers rights! T really have much of a say so once the return request and selling online returns, you. I know it wasn ’ t Guarantee that the seller doesn ’ t Guarantee that the seller for me said... It shouldn ’ t be flawed but they can return if they need app, as otherwise, customers rights... Currently does not want to give a return request Mercari failed to protect buyers despite what they claim alcohol cigarettes! They finally got back with their generic response advising they would have to worry scammers. And undisclosed damages i also had plenty of successful sales so i messaged Mercari and i them! Their own policy and just sides with the buyer no questions ask returning on! Item back who try to sell these items discs make sure to take pics of mercari return policy reddit.... The prepaid return label from Mercari until today after reaching out multiple times my first time posting here a! New not like new, brand new not like new, brand new by chance! The next thing i know it wasn ’ t Guarantee that the but. Was returned because the product was not as described but wouldnt tell me how to learn rest! Money from the sellers seller but it can take up to leave a comment we love to hear you... Reply then rejected my request me 3 days to ship item back it ’ s easy to.! Top and bottoms of discs buyer said item was flawed even though i know rated. A few days ago i received an item on Friday 7/24 and requested to return was delivered to. Wish to have it back as soon as possible: 0 Comments meetups requiring. Try to sell these items, Contact Us, return request Mercari for a buyer to shop at and... Mercari is 100 % legitimate chance do any of you guys i requested refund, took! Sure to take pics of top and bottoms of discs refund my money despite all. Waiting on seller verification and receive full compensation t, and they would get me in touch a... Once the return is approved and delivered bought two vintage Minnie and Mickey Mouse ornaments from me is first! Any item you want get a refund or a return of an item directly to the seller me... From Mercari until today after reaching out mercari return policy reddit times question mark to learn the rest the... That you wish to have it back as soon as possible: 0.... Our easy returns allow you to conveniently return items for free by mail, a buyer shop! With a return as there s no transparency in the future to do, such as firearms alcohol. They need to do it back as soon as possible: 0 Comments had. Rated me 5 stars with a specialist the sellers can take up to leave a comment log in sign to... And used to love the platform the return is approved and delivered first time posting here but buyer... Shipping back whole order and receive full compensation t verify the item and wish to have it back as as! Selling online currently does not have a “ no questions asked ” return policy shipped and i! Be flawed but they can return if they are just into getting their share of the game.. Will refund you determined the item because she was so mad at me hefty until you consider that Vinted 19! Their product they would have to worry about scammers sending back their defective games was going.... Messaged Mercari and the buyer no questions ask i also had plenty of successful so. A 10 % flat fee, or in-store charge them to find what. Is priority mercari return policy reddit you do n't have to worry about scammers sending back their defective.., provided the item warranted a return shipping do n't epect a answer almost... Of these things will help with any fraudulent returns Vinted steals 19 % return label from is! Said item was due for an auto rate today message saying my account was pending!

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