mercari customer service reddit

Customer Reviews. For inquiries about Merpay. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures. Pls how can I get it my refund, I bought iPhone 11 Pro Max on the 8th of July, 2020 up till now I did not get the item. r/Mercari: The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... (Obviously I’m new to Reddit!) Add a good photo of yourself along with a small blurb about you. Mercari 2244. Review #1174461 . I'm trying to help her and found this post from 92 days ago but the answer was deleted. Rendered by PID 29538 on r2-app-0b013ea8f21f6af6c at 2021-03-22 20:21:16.326819+00:00 running e21a22c country code: US. The phone number for Mercar is 888-325-2168. It is not a scam because they will never steal your money or refuse to ship the products purchased from its store. If you have any issues you can always contact customer service at Mercari via the form at the bottom of this page or by phone at 1-888-325-2168 (Monday-Friday, 9 a.m.-5 p.m. PT). Thank you. Team Mercari, November 16, 2020 1 min read . I started selling on Mercari in 2018 and love it. “I’ve sold three laptops on Mercari and have bought a few things. I contacted them as soon as I could and they were very understanding and promised to ship out the rest of the cards ASAP. Yes, Mercari is legit. They are just regular people who want to sell the stuff they don’t need anymore. Customer service is horrible at best. Seller and Mercari used wrong shipping label to send item I paid $4+ In shipping then had to pay additional $3.60 to local post office to get item. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... 2 Furla. 13.5K views . Mercari’s rating system is viewable only by people who’ve completed purchases, so the reviews may be slightly more reliable than those on other platforms. And we’re here to help. How do you contact Mercari customer service?? Contact Mercari Contact Us. Mercari allows you to sell things you no longer need all around the U.S. in a secure way. My post office is very, very behind with scanning items (I’m near Philly where everything usps is a hot mess) and it takes about 5 days for things to start tracking. For inquiries about our products (About services in Japan) 02. People want to know who they’re dealing with. Natassja Jul 26, 2020 #1900829. There is no buyer protection and we will not be buying anything there in the future. I purchased some trading cards. Behind the Sale. This is to prevent witchhunting which is against Reddit TOS. Looks like you're using new Reddit on an old browser. No response. Has anyone been able to successfully get in touch with Mercari’s customer service over the past week? Horrible Customer Service. Inquiries about Mercari US. No response. Mercari, Inc. | 23,441 followers on LinkedIn. I'm mostly doing it for bullshit money so I'm not as concerned about when the payouts come around; I typically just spend the money on shit on Mercari. Spreading cheer with unique gifts . Jan 22, 2018 . ‍♀️. Don't advertise your shop or items from your shop. share. hide. Mar 21, 2021 - Find great deals up to 70% off on pre-owned Fashion for Women on Mercari. 01. Actually I think I’d like it. 04. Worst buyer customer service!! Mercari is a hot mess. Consumers complaining about Mercari most frequently mention customer service, credit card and phone number problems. On one hand, I have had good luck selling on there and the transactions as a whole are pretty painless. You can call Mercari at (888) 325-2168 toll free number, write an email to contact@mercari.com, fill out a contact form on their website www.mercari.com, or write a letter to Mercari, Inc, PO Box 60178, Palo Alto, California, 94306, United States. It’s worth mentioning again that, as far as these two companies are concerned, the customer is always right, even if the customer is wrong. 166. I have been going to a different PO since I realized this, but I had a buyer cancel an order that naturally started tracking a few days later. I contacted customer service could not file a complaint did not recieve payment. Rating Details. Don't ask people to use your code to sign up. I have reached out to Mercari’s customer service through the app twice in 5 days, messaged them on Twitter and Instagram and also tweeted at them. Reply 0 0. However, sellers don’t work at Mercari. However, many questions and concerns may come up as you buy and sell using their services. This… Mercari customer service also takes fraud seriously. 03. We use cookies on our websites for a number of purposes, including analytics and performance, functionality and advertising. 40 comments. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. Must be able to communicate with customers/employees to clarify issues and resolve conflicts. Mercari Our team is always trying to find new ways to make exchanging items even easier. Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Below you can compare and contrast the 5 ways to contact Mercari by looking at which ones are the fastest and which ones other customers recommend the most for solving Mercari customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. Resolved. Here are some Mercari reviews on Reddit from both buyers and sellers on the app. Mercari customer support does not want to give her the return shipping label and refund her money despite doing all they asked and showing the holes in the leggings. If you need to contact Mercari customer service you can click here. How we’re helping keep Mercari safe . When to upload. Mercari failed to protect the buyer despite what they claim. i only got a response JUST now (dec 23) after opening a case with them on dec 17. and then they told me that they have to transfer my messages to another department so i have to wait even longer now. https://www.bbb.org/greater-san-francisco/business-reviews/online-retailer/mercari-in-san-francisco-ca-528839. Can anyone please help with the contact information please. It’s the perfect place to go to declutter or find your new look. Mercari is your marketplace. Posted by 7 days ago. Return was approved I recieved a rusty hammer for a return. 1.0. Worst buyer customer service! Great customer service. Related: Mercari - FRAUD SELLERS - BUYERS BEWARE! And we’re here to help. 161 comments . Let’s see how the two compare. Experience. Mercari prohibits transactions made outside of the app, but I didn't know so when the seller told me to pay on google wallet, I did. You should reach out Mercari customer service via email contact-us@mercari.com. I have over 100 people who have given me 5-star feedback yet no matter the case, Mercari approves returns from pop up users scamming the system. Lol. Any help/guidance would be appreciated! Their customer service is asstastic, though. Mercari has turned into my most profitable selling site. report. 254. good luck with getting help ): Thank you so much for your response! For inquiries about Mercari US. Mercari Japan: Create value in a global marketplace where anyone can buy & sell | The Mercari Group operates two services: Mercari… Technology teams in Tokyo, Japan; Palo Alto, California; and Cambridge, Massachusetts pursue applied research projects individually and collaboratively with a shared focus on machine learning, data engineering, computer vision, and … The listing I saw wouldn't let people buy off of the app so the seller clearly wanted customers to pay with another method. Mercari does its best to check and control them, but you can never be entirely sure that they’re not scammers. Interact with customers in a friendly and knowledgeable manner; Regular, dependable attendance and punctuality is required CANDIDATE REQUIREMENTS: High school diploma required. Mercari customer service isn’t getting back to me, and I’m a little concerned so hopefully Reddit can give me some advice? Letting go has never felt so good – it’s almost as good as finding your new favorite thing. Compared to eBay, Mercari is the underdog. Resolved: Mercari is a straight up scam and I am suing them. Mercari has a consumer rating of 1.44 stars from 1,225 reviews indicating that most customers are generally dissatisfied with their purchases. I love its tiered shipping prices, which can save sellers or buyers a lot when shipping heavier or larger items. Our team is always trying to find new ways to make exchanging items even easier. If I had to make a judgement call I’d have the rationale to back it up. To continuously improve our services and take advantage of emerging technologies, Mercari employs some of the world’s most innovative thinkers. Contact Mercari customer service. Hoping yours gets resolved quickly. Mercari vs. eBay – Which Is Better? In addition, buyers and sellers rate each other, so users can have peace of mind by checking the other party’s past reviews before deciding to engage in a transaction. Learn more about Reddit’s use of cookies. Advertised vs … This means at-home pickups, same-day delivery, and a curated list of items you’ll love. Letting go has never felt so good – it’s almost as good as finding your new favorite thing. Mercari is very easy to list on. It’s the perfect place to go to declutter or find your new look. The buyer requested a refund the day after he received the item stating there was no saw in the box. Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Since the order is cancelled, I can’t message the buyer. Despite clear request to credit my card the $3.60 I was given Mercari … My fiance is trying to contact Mercari customer service with no success. Is Mercari Legit? The seller sent roughly half of the cards I was supposed to receive. Next review Mercari - TERRIBLE CUSTOMER SERVICE; Auctions and Marketplaces . The app FAQ tells me to go to the help center, but I can't find an actual 'contact us' section. Team Mercari, November 17, 2020 1 min read . Tips for selling on Mercari Add a Photo & Bio. Customer Service. Mercari is a legitimate e-commerce platform that does a lot to protect its users. I understand that they are backed up due to the holidays but not getting any message back in 5 days seems pretty ridiculous. Sellers are bad at describing things properly but Mercari’s return process has been okay, if somewhat long. I have another pending scan that I’m sure will have a similar result due to items having to be shipped within 3 days. Press question mark to learn the rest of the keyboard shortcuts. Mercari also uses an escrow payment system in order to guarantee a safe and reliable transaction service for everyone. save. Please censor user/shop names at all times. I feel better knowing your timeframe! I have reached out to Mercari’s customer service through the app twice in 5 days, messaged them on Twitter and Instagram and also tweeted at them. Save on a huge selection of new and used items — from fashion to toys, shoes to electronics. I opened mine on the 19th so maybe a few more days (of course over a holiday 😒). But that does not mean they are perfect, continue reading to know what customers are saying about the quality of their services and out findings. Sure, I save 10% on fees, but I'd rather pay the 10% to eBay for peace of mind knowing their customer service and model provides better security for … ‎Mercari is your marketplace. Insights. Based on facts and rules. Experience in a customer service or client relations is a plus. On the buying front, it’s been great for the most part. I understand that they are backed up due to the holidays but not getting any message back in 5 days seems pretty ridiculous. I don’t like that Mercari doesn’t give a reason for their decision. But I sold a Dewalt Jig Saw. Brand new account, same location as Mercari Karen, and same last name. lets hope they get back sooner before my item expires 🙄. We mentioned earlier that both Poshmark and Mercari customer service will almost always come down on the buyer’s side in the case of a dispute. If you feel you have been the victim of fraud or other criminal activity on their platform, immediately contact them at their customer service phone number: (888)325-2168. Please select a contact point from the list below depending on the subject of your inquiry. Who would be buying so many purses at once, and without creating a bundle? Mercari ranks 289th among Marketplace sites. Easy to use. Up and coming website with nice customers. And performance, functionality and advertising great for the most part within 3 days cancelled, I can’t mercari customer service reddit... Selling site next review Mercari - TERRIBLE customer service with no success had make... ' section inquiries about our products ( about services in Japan ) 02 old! Back it up re not scammers, including analytics and performance, functionality and advertising he received item., credit card and phone number problems who they ’ re not scammers Women on Mercari and have bought few. 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